|Exchange:||New York Stock Exchange|
|Genpact Limited began in 1997 as the India-based captive business process services operation for GE Capital, GE's financial services business. Genpact manages a range of business processes that address the transactional, managerial, reporting and planning needs of its clients. The Company's services include finance and accounting, collections and customer services, banking, financial services and insurance, supply chain and procurement, analytics, re-engineering, enterprise application, software tools and automation; and IT infrastructure. The Company is a provider of finance and accounting, or F&A, services. Genpact's finance and accounting services include end to end transaction services such as accounts payable processing and receivables management; core accounting services, including preparation of International Financial Reporting Standards, U.S. GAAP and SEC-compliant financial statements; core operations services including cash management, preparation of tax returns as well as decision support services which include cash flow analysis. The Company's services combine its process expertise with strong technology capabilities, including decision support tools such as Hyperion, SAS and Cognos, and platform support for ERP systems such as Oracle and SAP and new technology bundling such as OCR and invoice exchange. Genpact's collections and customer services are provided mainly in the areas of consumer finance, commercial finance and mortgage services. The Company's collections services include a full range of accounts receivable management services, such as early to late stage collections, skip-tracing, refunds, account reconciliation and other specialized services. Genpact provides analytic, process and technology services to companies within the banking and financial services market designed to increase revenue, enhance customer satisfaction and reduce risk. Its supply chain and procurement services include sourcing services, sales, inventory and operations planning services, logistics services and after market services.In addition to incorporating analytics into its other service offerings, at Genpact analytics is its own service offering. The Company's clients frequently have data that can be used to assess business opportunities, mitigate risks, improve performance or otherwise help their businesses. Its re-engineering services help clients realize cost savings or increased revenues by improving processes that are underperforming or designing processes that are needed to meet growth objectives. With its enterprise application services, Genpact plans, designs, builds, tests, implements, runs and supports software solutions for its clients. Its software tools and automation services consist of both transformational and efficiency enabling capabilities. The Company's IT infrastructure services consist of the onsite and remote management of IT functions of its clients. This includes management of a client’s data centers, networks services, network security, malware protection, identity management, encryption services, databases and end-user Help Desk support. The Company provides its services across a range of industries including banking and financial services, insurance, manufacturing, transportation and healthcare. Its clients include some of the best known companies in the world, many of which are leaders in their respective industries. Genpact markets its services to both existing and potential clients through its business development team. The Company competes in a highly competitive and evolving global market. Genpact has a number of competitors offering the same or similar services to it. The Company is subject to regulation in many jurisdictions around the world as a result of the complexity of its operations and services, including at the federal, state and local level, particularly in the countries where it has operations and where it delivers services.|
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