inContact Inc
(NASDAQ: SAAS)
+0.15
+1.92%
| Exchange: | NASDAQ |
| Stock: | Incontact Inc |
| Industry: | Application Software |
| Employees: | 424 |
| inContact, Inc. (inContact) is a provider of cloud-based contact center solutions. The Company operates in two segments: Software and Telecom. The Software segment includes all monthly recurring revenue related to the delivery of its inContact portfolio of software applications plus the associated professional services and setup fees related to the software services product features. The Telecom segment includes all voice and data long distance services provided to customers. The inContact portfolio includes automatic call distribution (ACD) with skills-based routing, interactive voice response (IVR) with speech recognition, computer telephony integration (CTI) capabilities, reporting, workforce optimization, e-learning, contact center agent hiring and customer feedback measurement tools. Taken together, the inContact cloud-based platform creates an integrated solution for call centers, including those with distributed workforces , either at-home or multi-site. |
Copyright © 2013 Microsoft. All rights reserved.
Quotes are real-time for NASDAQ, NYSE and AMEX. See delay times for other exchanges.
Fundamental company data and historical chart data provided by Thomson Reuters (click for restrictions). Real-time quotes provided by BATS Exchange. Real-time index quotes and delayed quotes supplied by Interactive Data Real-Time Services. Fund summary, fund performance and dividend data provided by Morningstar Inc. Analyst recommendations data provided by Zacks Investment Research. StockScouter data provided by Verus Analytics. IPO data provided by Hoover's Inc. Index membership data provided by SIX Financial Information.
Japanese stock price data provided by Nomura Research Institute Ltd.; quotes delayed 20 minutes. Canadian fund data provided by CANNEX Financial Exchanges Ltd.
